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How to reach the desk that handles requests, and what to send with one.

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How Requests Are Handled

Requests are reviewed against the applicable scope of accreditation before a quotation is issued. Include the machine make, model, working volume and the standard the certificate should reference. Note whether the machine has a known crash history or prior out-of-tolerance finding. Do not ship a machine or artifact before a quotation is accepted; ship-in jobs are booked to a confirmed date to avoid dock storage.

Contact Details

A general question is answered directly. A request that needs costing goes to the quotation desk and is returned in writing. The request a quote page lists what to include — send that much and the first reply is the quotation itself.

What to Include

The form above routes to the desk that handles incoming requests. A written request carries its own detail, which is why it is turned around faster than a phone conversation. Where the message concerns work already under way, quote the reference number with it.

Have an item to price?

Send the item, the measurement points, the tolerances and the turnaround needed; the quotation follows in writing.